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Information on the Corona Virus for International Students

| Health Insurance Organizational matters

Protection through VELA, current information and behavioral tips

Note: This article was originally published in March 2020, but has been updated on December 02, 2020

The current COVID-19 pandemic is massively changing everyday life in Europe and, above all, is causing much uncertainty and anxiety. For all international students and especially for all VELA customers we have therefore compiled the most important current information: what is covered in which tariff, where you can safely inform yourself about current developments and how you can best behave now to protect yourself and others.

What is covered with VELA in context with COVID-19?

First the most important: In our conditions, there is no general exclusion to a pandemic or the corona virus! Thus, the usual insurance protection remains valid for you. This also means that outpatient as well as inpatient treatment is covered, should you fall ill with COVID-19. The costs for a return transport to your home country will also be (proportionately) reimbursed by the insurer, as long as this is medically reasonable and justifiable. In the Light and Basis tariff, up to 3.000€, in the Optimal tariff unlimited costs are paid for this. If you interrupt or drop out of your studies in Germany because of the current situation and return to your home country, you can of course cancel the VELA contract. The costs for the vaccination against the coronavirus are covered within the scope of an overall treatment, provided the vaccination was ordered by a doctor.

How can you obtain reliable information on the current situation?

In the course of the great uncertainties and fears, so-called fake news about the current situation and planned measures are unfortunately spreading from time to time. That is why you should attach particular importance to inform yourself via reliable sources. In Germany this is mainly the website of the Federal Ministry of Health, which reports on all current measures and assessments of the situation. The Robert Koch Institute and (unfortunately only in German) the Federal Centre for Health Education also offer profound information. The information of the World Health Organization in English, French, Russian, Spanish, Arabic and Chinese provides an international perspective on developments. The best way to find out about the current situation in your home country is to check the website of the government, health department or ministry in question.

How do you behave best now?

To protect yourself and others, especially members of the so-called risk group (especially older people and people with previous illnesses), from the coronavirus, you should follow these basic guidelines:

  • Wash your hands regularly and thoroughly, i.e. at least 20 seconds under running water with soap
  • Cough and sneeze not in the hand, but in the crook of your arm or a disposable tissue
  • Refrain from shaking hands, hugs and other avoidable physical contact
  • Don't touch your face
  • If possible, refrain from travelling and from using public transport
  • Reduce your physical social contacts to the bare essentials, use Messenger services and Co instead to stay in touch
  • If you are nevertheless in a crowded area with other people (e.g. in the supermarket, on the train, in the park), keep a distance of at least 1.5 metres to them and preferably wear a face mask, ventilate in closed rooms

In Germany contact restrictions apply nationwide, which currently mean that a maximum of 5 persons (not counting children under 14 years) from two households can meet. An exception is the federal state of Schleswig Holstein, where a maximum of 10 persons from two households may meet. Find out about the exact regulations of the respective federal states on their websites. In addition, it is mandatory to wear a face mask for shopping and when using public transport. (Status: 02.12.2020)

 

What do I do if I am concerned about being infected with COVID-19?

If you have had personal contact with someone who is infected, whether or not you have symptoms, you should contact the relevant health authority, a doctor or call the hotline at 116117 and of course stay at home. There you will be advised on how to proceed.

We hope that normality will soon return and that you will all be able to resume your studies and enjoy life in Germany. If you have any questions about the VELA-tariff and COVID-19 treatment or similar, please contact us. We wish you endurance and above all health!

 

UNION Versicherungsdienst GmbH

Ecclesiastraße 1-4
32758 Detmold
Germany: 0800 6036039
International: +49 5231 603-6390
E-mail: info@vela.insure