UNION Versicherungsdienst GmbH
Ecclesiastraße 1 – 4
32758 Detmold
Germany
Tel.: +49 5231 603-6487
E-Mail: info@vela.insure
Lemgo Local Court, HRB Nr. 3394
VAT ID Number DE 124601328
Managing Directors:
Dr. Stefan Ziegler, Uwe Hingst, Gunnar Pepping, Franz-Michael Petry, Carsten Stracke
Competent Supervisory Authority:
Industrie- und Handelskammer Lippe zu Detmold
Leonardo-da-Vinci-Weg 2, 32760 Detmold
Professional designation: Insurance Broker; Federal Republic of Germany.
In accordance with Section 11a German Industrial Code [Gewerbeordnung] Union Versicherungsdienst GmbH is registered as an insurance broker in the German intermediary register under no.: D-S0XI-5D28Y-34
Competent Supervisory Authority:
Industrie- und Handelskammer Lippe zu Detmold,
Leonardo-da-Vinci-Weg 2, 32760 Detmold
Professional Regulations:
The professional regulations can be viewed and downloaded at the following website: www.gesetze-im-internet.de which is operated by the Federal Ministry of Justice and Juris GmbH.
Complaints:
If you have any complaints, you can contact us in writing using the following e-mail address: beschwerde@union-paritaet.de or the indicated mailing address or by telephone: +49 5231 603-8997. We will confirm receipt of your complaint in writing upon receipt. The time required to deal with your complaint will depend on the circumstances; if a prompt reply is not possible, we will inform you of the underlying reasons and when the investigation is likely to be completed.
Arbitration Board:
Versicherungsombudsmann e.V.
Postfach 080632, 10006 Berlin
www.versicherungsombudsmann.de
Ombudsmann Private Kranken- und Pflegeversicherung
Kronenstraße 13, 10117 Berlin
www.pkv-ombudsmann.de
In accordance with the Regulation (EU) No 524/2013 on Online Dispute Resolution for Consumer Disputes, we would like to inform you about the ODR-platform which is accessible at ec.europa.eu/consumers/odr/
We are strongly committed to resolve any dispute arising out of or in connection with our contractual relationship amicably. We do not take part in extrajudicial settlement of disputes before the abovementioned Arbitration Boards/Conciliation Boards for consumers.
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