First Information for Customers - VELA

First Information for Customers

Initial Information

Customer information to be provided at first business contact

UNION Versicherungsdienst GmbH - About us 

UNION Versicherungsdienst GmbH is the competent and reliable partner for the facilities and employees of the PARITÄTISCHE [German Parity Welfare Organization] in all aspects of insurance solutions. Union mediates high-quality and reasonably priced insurance and old age provision products on behalf of its associate, the German Parity Welfare Organization.

UNION as specialized insurance broker is independent of any bank or insurance providers, and acts solely in the interest of its clients. For further information about Union Versicherungsdienst please visit our website at: 

In compliance with a recent revision of the Law of Insurance Mediation we are required to provide potential new clients with the following information on initial business contact:

1. In accordance with Section 11a German Industrial Code [Gewerbeordnung] Union Versicherungsdienst GmbH is registered as insurance broker in the German intermediary register under no. D-SOXI-5D28Y-34.

2. For further information on the insurance brokers listed in the intermediary register please visit the website of the Intermediary Register at or contact the Deutscher Industrie- und Handelskammertag (DIHK) e.V. [Association of German Chambers of Industry and Commerce], Breite Strasse 29 in 10178 Berlin. Tel: +49 (0)-180-600 585-0 (20 ct per call from the German landline network; calls from the German mobile phone network will not exceed 60 ct per call).

3. The following Arbitration Board can be contacted for extrajudicial settlement of disputes:

Versicherungsombudsmann e. V.
Postfach 080632, 10006 Berlin 

Ombudsmann Private Kranken- und Pflegeversicherung
Kronenstraße 13, 10117 Berlin 

We are strongly committed to resolve any dispute arising out of or in connection with our contractual relationship amicably. We do not take part in extrajudicial settlement of disputes before the above mentioned Arbitration Boards/Conciliation Boards for consumers.

UNION Versicherungsdienst GmbH is an organization of the Ecclesia Group, which has its headquarters in Detmold. The Group is one of the major insurance brokerages in Germany with approx. 1,650 employees ( The Ecclesia Group operates own companies in Austria, Switzerland, Italy, Belgium, the Netherlands and Turkey, and it maintains a global presence via the broker alliance JLT International Network. 



Customer information on initial business contact as pdf-download

Data Privacy Statement and Information in accordance with Articles 13 and 14 of the GDPR



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